FAQs

Do I need to show ID when I collect from Bunnings?
If you are asked for ID by Bunnings staff, please show your Volunteer ID Card. You can either show your electronic Volunteer ID Card by logging into Volunte...
Mon, 11 Sep, 2023 at 1:33 PM
Do I have to stay at the collection point for the duration of the shift?
No, you simply need to pick up the bags at some point within that time slot. 
Tue, 6 Oct, 2020 at 2:10 PM
Will there be a given drop off/pick up area at Bunnings?
Yes. The collection box will be at the front of the store. All Bunnings stores will be supplying their own box. 
Tue, 6 Oct, 2020 at 2:10 PM
What happens to the bags once we collect from Bunnings?
Once collected from Bunnings, bags need to be taken home and checked to ensure they contain the essential items, and no prohibited items.  (See separate FAQ...
Tue, 20 Sep, 2022 at 2:53 PM
What happens if there is an emergency and I am unable to make my collection at Bunnings?
Please contact your Bunnings Buddy (Bunnings store volunteer group leader) as soon as you know you cannot make your pick up and let them know so they have t...
Tue, 20 Sep, 2022 at 2:54 PM
What do I do if I get to Bunnings and I cannot fit all the bags in my car?
If you can go back and collect the rest of the bags please do so. If you cannot, please contact your Bunnings Buddy and let them know. You can also pos...
Tue, 20 Sep, 2022 at 2:58 PM
How do I know where to deliver bags to?
More information about how to sign up for a Charity delivery will be provided in Workplace. If unsure, you can direct your questions to your Charity Partner...
Tue, 26 Sep, 2023 at 12:26 PM
How do I log my Bunnings pick-ups?
Bags that have been checked and are ready to be dropped off at a charity, need to be logged in Volunteer Me.  It is important they are logged by type and th...
Tue, 12 Sep, 2023 at 3:36 PM
I have picked up bags with a yellow ribbon attached to them. What does this mean?
Yellow ribbon marked bags are aimed at teenage girls. Some charities will have requested Teen Bags, and this will be on the charity's request. If your c...
Tue, 6 Oct, 2020 at 2:13 PM
I have picked up bags with a purple ribbon attached to them. What does this mean?
A bag with a purple ribbon attached is a Mum & Bub bag. Some charities have requested these bags, and this will be on the charity’s request. If your cha...
Tue, 6 Oct, 2020 at 2:13 PM