FAQs

How does the counting work?
Each packet of tampons, regardless of size, or number of individual packets within an outer wrapper,  is counted as 1 x Tampons Each packet of pads, liner...
Thu, 20 Jan, 2022 at 10:13 AM
How does the bagging work?
Each period product type is bagged separately in lots of 25 packets.  We ask that you use black bags for pads (“Pads” includes menstrual pads, liners & ...
Thu, 16 Jul, 2020 at 1:14 PM
What do I do with other items that are donated?
You can offer these to your charity along with their order of sanitary products If they don’t need them, ask your Charity Queen for suggestions on how the...
Wed, 26 Feb, 2020 at 9:49 PM
I’ve collected packets that are open/single items, can we donate them?
No.  Period products are covered under the Therapeutic Goods Administration (TGA), who have advised that open and single products cannot be given to a chari...
Thu, 16 Jul, 2020 at 1:14 PM
I’ve counted, bagged and logged my collections, I’m ready to deliver to a charity. What’s next?
We try to make sure the charities have as much time as possible to lodge their requests.  During the campaign, there will be an announcement in Workplace to...
Thu, 16 Jul, 2020 at 1:14 PM
I need help, who can I ask?
Your State Team Leader, your Collection Queen, your Charity Queen Post a question on your state or regional workplace page
Thu, 16 Jul, 2020 at 1:11 PM
Why do we require photo permission?
In order to upload an image to our social channels, our website, or to send it to the media, we must have permission from those in the image or the person w...
Thu, 16 Jul, 2020 at 1:08 PM
Why am I having an issue getting the Shero Portal to load?
If you are having difficulties with the Shero Portal and getting it to load.  We suggest you try these potential solutions: Check that your your phone ...
Thu, 20 Jan, 2022 at 10:20 AM
I am unwell or have COVID-19, can I still pick up donations?
Your health and safety is our priority and we ask you to follow the local restrictions/guidelines at all times. Please ensure you are always adopting the he...
Tue, 28 Feb, 2023 at 3:20 PM
I am unwell or have COVID-19, can I deliver to charities?
Your health and safety is our priority and we ask you to follow the local restrictions/guidelines at all times.   We suggest you contact your charity to...
Tue, 28 Feb, 2023 at 3:19 PM