FAQs

Do I need to take a bag or container to collect donations?
Yes, you will need to take a bag or a container to collect the donations.  We recommend large black garbage bags, pillowcases or a large plastic tub. Yo...
Tue, 21 Jan, 2025 at 9:43 AM
I’m booked for a Woolworths SET UP/WEEK 1 activity. What do I do when I get there? What if there is no collection box?
Please see the below activity process: Arrive at the Woolworths on the date of the Set Up/Week 1 activity you have chosen, and introduce yourself to the s...
Tue, 11 Feb, 2025 at 2:24 PM
I’m booked for a Non-Woolworths SET UP/WEEK 1 activity. What do I do when I get there?
Please see the below activity process: Arrive at the business on the date of the Set Up activity you have chosen, and introduce yourself to the store man...
Tue, 21 Jan, 2025 at 9:53 AM
What if there is no collection box?
All Woolworths store are supplied a collection box through their internal store mail. Non-Woolworths collection points can either purchase a collection box ...
Tue, 21 Jan, 2025 at 9:56 AM
I’m booked for a PICK UP/WEEK 2 or 3 shift (activity), what do I when I get there?
Please make sure you check the date range of your activity in Volunteer Me before you arrive at the store.  Step 1- Head to the service counter or to a ...
Tue, 21 Jan, 2025 at 10:01 AM
I’m booked for a PICK UP/WEEK 2 or 3 shift (activity), how often do I need to check for donations?
Dignity Drive activities (shifts) are once a week within the date range on the date listed on the activity.  By using the example above, the date r...
Tue, 21 Jan, 2025 at 10:06 AM
I'm booked for a SHUT DOWN/WEEK 4 shift (activity) at Woolworths, what do I do?
Please follow the below activity process: Grab a shopping trolley, and large garbage bag or box with you to collect donations (remember to use personal pr...
Thu, 30 Jan, 2025 at 11:58 AM
I'm booked for a SHUT DOWN/WEEK 3 or 4 shift (activity) at a non-Woolworths collection point, what do I do?
Please see the below activity process: Take a large garbage bag or box with you to collect donations (remember to use personal protective equipment, i....
Tue, 21 Jan, 2025 at 10:14 AM
I’ve collected donated products from a collection point, what now?
Collected donations need to be sorted, counted, bagged and labelled clearly to indicate the number and type of products.   We ask that you put 25 packet...
Tue, 21 Jan, 2025 at 10:21 AM
How do I bag donations for delivery?
Each period product type is bagged separately in lots of 25 packets.   We ask that you use black bags for pads (“Pads” includes menstrual pads, liners &...
Tue, 21 Jan, 2025 at 11:36 AM