FAQs

I’m booked for a Woolworths SET UP SHIFT. What do I do when I get there? What if there is no collection box?
Go to Woolworths a day or 2 before the start of the drive, and introduce yourself to the store manager, (or duty manager in their absence).  Check that th...
Thu, 20 Jan, 2022 at 9:46 AM
I’m booked for a Non-Woolworths SET UP SHIFT. What do I do when I get there? What if there is no collection box?
Go to the general collection point a few days before the start of the drive, and introduce yourself to the staff  Check that the collection box is set up ...
Thu, 20 Jan, 2022 at 9:46 AM
I am booked to help look after a Woolworths store collection point, will they know I am coming?
Yes, they will be expecting you.  Please introduce yourself to the Customer Service Desk and let them know you are emptying a box.  You may be asked to sho...
Thu, 20 Jan, 2022 at 9:51 AM
Do I need to show ID when I collect from my collection point?
Only if asked You can find a printable ID on Workplace in Knowledge Library You can find your Shero ID on the Shero Portal
Tue, 28 Feb, 2023 at 3:14 PM
Where can I register for shifts in my area?
There will be a link pinned to your Region Workplace page; use this link to book into your Setup, Collection & Shut down shifts.
Tue, 14 Jul, 2020 at 1:49 PM
What is a Workplace group?
This is where you communicate with other Sheroes collecting from the same collection point, as well as neighbouring collection points if stock needs to be ...
Thu, 16 Jul, 2020 at 1:07 PM
I’ve forgotten my Shero ID.
Your Shero ID is usually your initials and your birthday and month, using 4 digits. For example, DB1710. Some Sheroes may be assigned a different one if som...
Thu, 16 Jul, 2020 at 1:09 PM
I want to help with set up, weekly check ins or shut down, what do I do next?
There are several places where you can get information and assistance: This FAQ site - if you are reading this article you have found our FAQ site! Please...
Thu, 16 Jul, 2020 at 1:09 PM
How do I know where collection points are in my region?
There will be a link placed in your region Workplace page to book both collection points and charity delivery shifts, so watch out for posts about this. ...
Thu, 16 Jul, 2020 at 1:09 PM
Where is the promotional material for businesses if they need it?
Businesses can purchase collection boxes and download posters from our website https://www.sharethedignity.org.au/event/august-dignity-drive
Tue, 4 Aug, 2020 at 11:33 AM